Guides

Practical guidance for the people who buy, implement, and run technology in local government. Explore ERP modernization, permitting and licensing, AI, procurement, and day-to-day operations.

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AI & Automation · October 3, 2026 · 7 min read

How AI can improve an EPL implementation before go-live

Practical ways to use AI for EPL requirements, fee-rule worksheets, legacy data mapping, test coverage, and staff training, with agency review built into delivery.

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8 guides below

Procurement · October 3, 2026 · 7 min read

Hiring an ERP consultant: what a fair scope looks like

What a municipal ERP consulting engagement should include, what it should cost in time and attention, and the red flags to watch for before you sign.

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ERP Modernization · October 3, 2026 · 7 min read

An ERP project is off track: a 30-day recovery plan for municipal leaders

How to identify what is blocking a municipal ERP project, protect essential services, and make a defensible decision about scope, schedule, and go-live.

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ERP Modernization · October 3, 2026 · 4 min read

Moving municipal ERP to the cloud: what to decide before signing

Seven decisions for a municipal ERP cloud migration, including integrations, data access, operating costs, security responsibilities, and cutover readiness.

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AI & Automation · October 3, 2026 · 4 min read

Municipal AI adoption: a practical plan for the first 90 days

How local government leaders can choose a useful AI pilot, set data and approval rules, and measure whether it improves work after staff review.

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Utility Operations · October 3, 2026 · 7 min read

Utility billing modernization: fix the controls before changing the system

A practical review of rates, meter data, customer records, reconciliation, and exception handling before a municipal utility billing migration.

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Procurement · October 3, 2026 · 4 min read

Municipal software demos: require vendors to show your actual work

How to turn ERP and civic software demonstrations into a fair comparison using agency scenarios, published criteria, and documented follow-up.

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Managed Operations · October 3, 2026 · 4 min read

Managed operations for local government: define accountability before outsourcing

What a municipal managed services agreement should say about task ownership, approvals, access, service levels, documentation, and transition.

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Permitting & Licensing · October 3, 2026 · 6 min read

Enterprise Permitting and Licensing: what to get right before go-live

An agency checklist for Tyler EPL workflows, fee rules, inspections, Civic Access, legacy records, integrations, and implementation acceptance.

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